Call Summary:

• Why do some properties not go through probate? Why should you NOT make assumptions based on a spreadsheet? How do you find out what’s in the estate?
• Should you use a return address on mail?
• What does it mean when the date of death was years ago?
• How do we make sure the PR addresses are valid and deliverable?
• How to disarm the frustrated PRs and start the conversation – Should you leave a voicemail?
• Dennis shares how he used humor to disarm a commercial property owner and earn the listing. He’s done $1MM so far and will do more for sure!
• No scripts? REALLY? So what do we do?
• How to handle a situation where the attorney tells the family they can’t do anything until they say so (or that’s what the family heard)
• How to access call recordings